Performance
4.9/5
Satisfied2 reviews
  • ≤1h
    average response time
  • 100.0%
    on-time delivery rate
  • US $60,000+
    {0} orders
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Profile
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by SGS Group
Overview
Company registration date2015-10-16
Floor space(㎡)3200
Accepted languagesEnglish
Years exporting10
Years in industry10
Production capabilities
Production lines1
Total annual output (units)420
Production machines33
Quality control
Product Support traceability of raw materialsNo
Product inspection methodRandom inspection
Quality control conducted on all production linesYes
QA/QC inspectors1
Trade background
Main marketsNorth America(50%), Southeast Asia(15%), South America(10%)
Supply chain partners6
Main client typesEngineer, Manufacturer
R&D capabilities
Customization optionsno
New products launched in last year0
R&D engineers0
R&D engineer education levels
Reviews (2)
4.9 /5
Satisfied
  • Supplier service
    5.0
  • On-time shipment
    5.0
  • Product quality
    4.8
This product is too thin and bends easily, these are designed for small animals not humans.

    Response from supplier:

    Dear customer, Thank you for choosing our product and taking the time to provide feedback. We are very sorry to learn that the product did not meet your expectations. While we are confident that there is no problem with the quality of our products, we recognize that everyone has different product expectations. For small size wall spikes, we clearly marked it is 1mm thick and noted the weight. You agree with this. It is a pity that you made such comments after receiving the goods. If you need thicker spikes, we have medium and large spikes for your choice. We appreciate your feedback, which will help us improve our services in the future. If there are any additional questions or concerns, or if you need any additional assistance, our customer service team is more than happy to help. We apologize again for not meeting your expectations and thank you for your understanding and support.
    14 Apr 2024
    Nice quality and package, very professional supplier
      See all reviews
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